Customer Delight

This team is made up of Sales, Marketing, Product Management, Crop Trials & Deployment.

What do we do?

Our purpose is to delight customers, both present and prospective. We have a wealth of expertise in marketing, sales, and deployment, and listen to individual requirements to see how we can meet customer needs.

What our team members say

“As the plant scientist at IGS I have all the support including hardware, software and crop management activities at our Crop Research Centre to take crop science into a different level. I believe we can contribute to very important developments and grow crops in a way that we could not do in the past. In a very supportive environment, crop production is our main focus, and our ultimate goal is to provide the best conditions for high yield and excellent crop quality. This is what I aim to achieve every day. This technology has the potential to impact future crop production and complement traditional agriculture. It is a very good feeling to be part of the vibrating IGS team and I think the strong support and help will make it possible to grow excellent crops.”

Csaba Hornyik

Plant Scientist

"My colleagues at IGS are friendly, professional and hardworking. They made me feel very welcome when I started back in September 2020. It is great working for a vertical farming company that is growing so quickly yet manages to still maintain a relaxed and friendly atmosphere."

Freddie Reed

Product Manager

"Watching IGS grow from a small R&D company to one of the most advanced and respected Controlled Environment Agriculture companies in the world has been incredible. Being part of it has been exhilarating, challenging and ultimately rewarding. It is always a pleasure to demonstrate our technology and inform the world about what we are doing and the positive responses are really something to be proud of. Our honest and innovative approach applies to both the tech and our personnel and ensures we are able to communicate the best solution to our customers, without compromise."

Doug Elder

Head of Vertical Farming Solutions

"My past experience has only been in corporate environments, so it was a really interesting change to join a Scottish start-up - and it has exceeded all expectations. I was drawn to the innovative culture of IGS and its ambition and vision to make a really positive difference to global food sustainability using vertical farming . There are so many aspects of my job at IGS which I love, but the stand-out areas are: the ability to instantly make a difference; creating and implementing a deployment strategy and methodology; the rapid pace of change; and true collaboration and team-work."

Kathleen Honeyman

Global Projects Director

"I am delighted to be part of IGS, one of the UK's brightest agritech innovators, and proud of my contributions to its growth and development. Everyone in our team is accessible, and cross-functional working is encouraged. I am constantly impressed by the professionalism, output and achievements across the business. My product marketing recommendations and ideas lead to new approaches and systems within the company, which is very satisfying and a strong endorsement of my commitment to Continuing Professional Development (CPD). Contributing to the Employee Engagement Group is also very rewarding and has enhanced IGS' culture and employee benefits."

Steven Mitchell

Senior Business Intelligence Manager

"I'm excited and proud to work for a diverse vertical farming company that is challenging the status quo and is striving to tackle one of the world's major challenges of securing access to sustainably produced food. IGS believes in working together to the common goal of creating ideal conditions for people and plants and this vision is also reflected in the corporate culture and leadership team. IGS truly cares about each employee and empowers openness, honesty and transparency. It's a fantastic place to work where I can call colleagues my friends."

Valerie Lederer

Marketing Manager

"IGS is an exciting, forward-thinking company that values and respects its employees. There is a real sense of teamwork and the trusting, collaborative culture is refreshing. While at IGS, I have had the opportunity to progress; working in the R&D team, and now, in the Deployment team. This experience has allowed me to work closely with innovative vertical farming technology; make improvements and develop the product; and then travel across the globe to implement the best solution for each of our customers."

Olly Nicol

Build Supervisor

"Working as part of the Deployment team as IGS transitions from a small R&D start-up into a well-respected forerunner of the agritech industry is an incredible opportunity. Each day, I work to ensure customer delight, providing honest communication, problem-solving any issues that may arise, and using our learnings to shape robust processes and methodologies that allow for the successful deployment of our innovative vertical farm technology. It is such an exciting time to be part of the team and it is hugely rewarding to know the impact that our product will have across the world."

Josh Havens

Deployment Project Manager

Meet the customer delight crew

Customer Delight
Leadership

Kathleen Honeyman

Global Projects Director

Customer Delight

Gina Mercier

Senior Account Manager

Customer Delight

Matthew Woolley

Build Supervisor

Customer Delight

Greg Millar

Senior Deployment Project Manager

Customer Delight

Andrew Haxton

Marketing Business Development Manager

Customer Delight

Freddie Reed

Product Manager

Customer Delight

Jason Madley

Build Supervisor

Customer Delight

Gareth Birrell

Health & Safety Manager

Customer Delight
Leadership

Niels Kortstee

Head of Product Marketing

Customer Delight
Leadership

Sandy Kennedy

Head of Commercial Relationships

Customer Delight

Oliver Nicol

CRC Maintenance Engineer

Customer Delight

Josh Havens

Deployment Project Manager

Customer Delight

Chris Horne

Head of Research Network

Customer Delight

Daniel Rorrison

Multi-Skilled Engineer

Customer Delight

Steve Gereb

Head of Operations North American

Customer Delight

Trudy Rapaglia

Head of North America Deployments

Customer Delight

Georgia Lea

Head of Communications and Creative

Customer Delight

James Thompson

Engineering Apprentice

Customer Delight

Caroline Craggs

Head of Operations for APAC

Customer Delight

Martin Kenmore

Grower

Customer Delight

Freya Kinloch

Digital Marketing Manager

Customer Delight

Max Meres

Content and Social Media Manager

Customer Delight

Natalie Davidson

Offer Manager

Customer Delight

Phil McMahon

Technical Support Analyst

Customer Delight

Christopher Lloyd

Offer Manager

Take a peek at our glassdoor

We know that when you’re looking at your next career move, it’s important to make sure the organisation is the right cultural fit for you. We know that IGS is a great place to work, but you shouldn’t just have to take our word for it!

We’re committed to complete transparency, which is why we actively encourage every member of our crew to submit anonymous reviews to our glassdoor page.

Come and join us

Head straight over to our vacancies to search for positions in our team.